Oaksterdam University Gift Shop Terms and Policies
Oaksterdam strives to represent all our products accurately, but there is still a possibility of accidentally mispriced products. If we discover an incorrectly priced item on an order:
- For items mispriced lower than the correct price, we will either notify you for further instructions before processing the order or cancel the order and refund your payment.
- For items mispriced higher than the correct price, we will charge you the lower price and fulfill the order.
Oaksterdam reserves the right to cancel a purchase if a requested item is out of stock or otherwise unavailable for purchase. If Oaksterdam cancels an order, all payments will be returned. Purchases are subject to applicable taxes and do not include shipping and handling. All prices are in U.S. dollars.
SHIPPING AND DELIVERY
All orders are shipped via the United States Postal Service. Orders shipped domestically usually arrive within two to four business days. Accurate shipping address and phone number are required. Your signature may be required for delivery. Because many events may occur at your delivery address that are beyond our control, you agree that any delivery confirmation provided by the carrier is sufficient proof of delivery to the cardholder, even without a signature.
Oaksterdam University Gift Shop does not accept returns or exchanges except for damaged or incorrectly shipped items. Damaged or incorrect items are eligible for an exchange to the correct item within 30 days of purchase. Returned items must be unused and unwashed. Refunds are only issued if Oaksterdam University is unable to exchange for a comparable item and at Oaksterdam University’s discretion. Exchanges made due to an Oaksterdam University error, will have the return shipping cost refunded. Please note: Oaksterdam University does not provide return shipping labels.
127 W Broadway St
Butte, MT 59701
Chargeback is a request made to a credit card company to reverse a charge. Chargebacks requested for transactions made in earnest create unnecessary expenses for Oaksterdam University. If you have a question or dispute about a purchase, contact our support team to obtain a credit. You agree that you will not request a chargeback for a payment that was initiated by you without contacting Oaksterdam University.